Privacy Policy
This Privacy Policy explains how Karma Kai Design Studio, Unipessoal, Lda (“Karma Kai”, “we”, “us”) collects, uses, and protects information when you use our website at karmakai.pt, our applications, and related digital services.
1. Who we are
Karma Kai Design Studio, Unipessoal, Lda
NIF: 515 218 510
Campus de Gambelas, Incubadora da Universidade do Algarve, Pavilhão B1
8005-226 Gambelas, Faro, Portugal
Email: info@karmakai.pt
2. Information we collect
Depending on how you interact with us, we may process:
- Contact information you send us (name, email address, message content).
- Technical data such as browser type, device type, approximate location derived from IP address, and basic usage logs needed to operate and secure our services.
- App data that an individual Karma Kai application may request (for example account identifiers or preferences). Any app-specific collection will be described in that app’s listing or in-app notice.
3. How we use information
- To respond to enquiries and provide support
- To operate, maintain, and improve our website and applications
- To communicate about projects, products, or services you request
- To comply with legal obligations and protect our rights
4. Legal bases
Where the GDPR / Portuguese data protection law applies, we process personal data based on one or more of: your consent; performance of a contract or pre-contractual steps; our legitimate interests (such as securing and improving our services); or a legal obligation.
5. Sharing
We do not sell personal data. We may share information with service providers that help us host websites, deliver email, or operate applications, and only as needed to provide those services. We may also disclose information if required by law.
6. Retention
We keep personal data only for as long as needed for the purposes described above, including support, legal, and accounting requirements.
7. Security
We apply reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure; please contact us if you believe your interaction with us is no longer secure.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. You may also lodge a complaint with the Portuguese Data Protection Authority (CNPD).
9. Children
Our services are not directed to children under 16. If you believe we have collected personal data from a child, contact us and we will take appropriate steps.
10. International transfers
If data is processed outside the European Economic Area, we will take steps required by applicable law to protect it.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do.
12. Contact
For privacy questions or requests, email info@karmakai.pt.